Refund policy

Because all of our items are custom-made or made-to-order, we cannot accept returns or exchanges.

You can always contact us for any order specific questions at gold.in.august.co@gmail.com. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
In the case that a refund was requested and approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at gold.in.august.co@gmail.com.